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Steve Caniano

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Top Stories by Steve Caniano

Brian Solis is the author of the new book, The End of Business as Usual. He is also a principal analyst at Altimeter Group. AT&T has sponsored the following blog post. Facebook’s IPO! Twitter is the new digital water cooler! Youtube is the future of TV! Ok, you get it right? Social media is transformative. So what? Every business that thinks about customer engagement through a technological lens will miss the very thing that will keep them in business for the long-term—the impact of technology on society and behavior and how it opens up new touch points and changes expectations as a result. Depending on your business, you may or may not already have someone dedicated to your social media strategy. Whether it is aligning with your current business objectives and priorities is a different article. The focus for our time together right now is on how you will compete fo... (more)

The Cloud and the Network – a Match Made in Heaven

Next week I'll be speaking at Cloud Expo in New York City, one of the premier cloud industry events in the U.S. Of the 150+ sessions that will take place over the four-day conference, a handful appears to address an essential element of the cloud: the network. The importance of an enterprise-grade network at the center of cloud services cannot be overstated. Without it, private clouds are closed systems, and public clouds are subject to unpredictable performance and potential security breaches. The optimum cloud is one that is network-based, where cloud services are actually emb... (more)

Cloud Computing – Is Everything Old Really New Again?

Service Providers large and small have been delivering network-based services for decades, including infrastructure and software. These have come in the form of enterprise hosting, unified communications, managed security, and managed applications.  In fact, it’s not a stretch to include traditional telecommunications services such as Voice, MPLS, and Internet access into a discussion on traditional network services, since networks are shared. Over years of delivering these services, technological advances have taken place, many without interesting names or marketing budgets tied... (more)

The New Technology of Work (Part 1)

In 2011 a team of AT&T information technology, human resources and real estate professionals came together to create Workplace 2020, a blueprint to transform the company’s work environment. Here, in the first of three posts on Workplace 2020, guest AT&T contributor Chris Mach discusses the new technologies that help make this new world of work possible. Since our ancient ancestors first chipped a stone to make a scraper, tools have been evolving and changing, influencing the workplace. But today we’re seeing something new. Tools are allowing a fundamental shift in the meaning of... (more)

Can the Cloud Move to the Mainstream in Health Care?

Imagine Jim, who’s had a CT scan and then is diagnosed with a stroke at the hospital. Although the on-call neurologist is at another hospital, and outside the hospital system, he accesses Jim’s radiology images on his mobile device, in real time. Upon review, the doctor learns that Jim had an aneurysm months before. He’s able to call a neurosurgery colleague who is making rounds at the same hospital and they review Jim’s images together on a laptop and tablet using cloud-based technology. The cloud allows these two doctors to begin an assessment on Jim before ever examining him,... (more)